Starting a funeral director business could be very rewarding – but, of course, it does come with its challenges. You’ll need the right personal skills, some experience within the funeral industry and enough money to cover the upfront costs. If you’ve been thinking of getting into this line of work, here are some of the ingredients you will need to make your funeral director business a success.

What personal skills do you need?
As a funeral director, you will be working with grieving families during one of the most difficult periods of their life. Being able to show compassion and put people at ease is a key skill that you will need. Highly empathetic and emotionally intelligent people tend to thrive in this role. It could also be important to have strong organizational skills. You could be working with multiple families at once and you’ll need to make sure that each family’s wishes are fulfilled and that everything is in order by the funeral date.
Being a very social person could also be important. Most of your clients will be discovered through networking – if you are already a notable member of your local community, this could be valuable in helping to win over business.
What experience is useful to have?
Most funeral directors have previous experience working within the funeral industry – often as assistants to other directors. This can help to provide you with the vital knowledge of the funeral industry such as different burial methods, different types of caskets, different types of urns and what a funeral service entails.
Experience within other industries could help such as customer support experience, counselling experience or even events planning experience. Taking a course in funeral directing could also be an option for learning about the industry (This NAFD guide to education and training explains more about this).
How much will it cost?
There are a few significant upfront costs that you’ll need to consider when launching your own funeral director business. You’ll first need to find a suitable facility to run your funeral director business from. Such a facility will need to be furnished and you’ll need to consider things like signage. You’ll also need to invest in a range of funeral supplies – companies like Hilton Funeral Supply have lots of supplies that you can use. Creating a website and social media pages could also be important to help promote your funeral director business.
Taking out a loan or seeking funding from investors may be required. Once your business is up and running, you will need to make sure that you are able to cover the running costs such as rent, energy bills and staff wages. It could be worth outsourcing an accountant to help you keep your finances in order to help you budget and prepare taxes.
Should you start a funeral director business?
A funeral director business is ideal for someone who is social, compassionate and organized. Having experience in the industry or taking a course beforehand is recommended so that you know what you are doing. Make sure that you are also prepared to take on the costs of launching and running a funeral director business.

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