So, the bad news is that Kroger Pharmacy is no longer filling RX’s for colostomy supplies. I called in my refill last Friday morning, knowing I had 3 sets of “equipment” left, and I change every other day. For the last year, they have filled my prescription very quickly. I called in the refill, and they filled in two days. They called me on Saturday to tell me that the order did not come in on their truck, so I would have to wait until Monday to pick it up. Monday they called again. Tuesday they called again. Wednesday I got a text telling me it still had not come in. Yesterday, they called to tell me they are no longer selling the colostomy supplies. Well crap. Really. CRAP.
Sadie Slays says
It’s inexcusable that Kroger left you hanging until Wednesday. It shouldn’t have taken them that long to figure out that they don’t sell them anymore.
I do wonder if it’s a supply issue in Kroger’s case since you mentioned that all of the suppliers on the government website aren’t selling them either. Maybe Kroger can’t sell them anymore because they no longer have a distributor that carries them? They should have communicated that to their customers, though.